How To Submit A Revision Request

Video Tutorial

Text Tutorial

Here’s how to submit a revision request. Inside your dashboard...

  1. Click on your order.
  2. Enter your revision request and click “Submit Revision".
  3. You will receive a notification email once your revision is completed.

NOTES

  • Your revision request will go to the top of our priority list to make sure we get it back to you as soon as possible!
  • As part of our service, you get an unlimited number of revision requests.
  • You can submit a revision request even before your video has been completed if you notice that something is not quite right with your order.
  • There is a "Revision History" below the order details where you can see a history of what's been requested for that order.

What can you submit a revision request for:

We can correct pretty much anything for you.

  • Caption corrections (include the time that it occurs in the video and the correction)
  • Headline change
  • Color change
  • Trim the start/end of the video
  • Add an additional format (1/2 a credit charge per additional format)
  • And much more
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